Order Info

ORDER INFO

Placing orders, pricing, customer service

Order Info

How to place an order

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    Online Orders

    Online Orders

    Use our secure online store to place your order.

    SHOP NOW
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    Mail Orders

    Mail Orders

    Use our convenient order form or mail your purchase order to
    4521 Anderson Blvd. Fort Worth, TX 76117.

    GET MAIL ORDER FORM
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    Fax Orders

    Fax Orders

    Fax your order to (817) 581-5235
    , 24 hours a day, 7 days a week.

    GET FAX ORDER FORM
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    Phone Orders

    Phone Orders

    To verify the accuracy of your order, please have both stock # and description ready before calling. Call us at
    800-722-0311
    between 9:00am and 4:00pm CST, Monday thru Friday.

    CALL NOW

Customer Service

Still have questions? Visit out FAQs page to get all your questions answered!

Large Volume Pricing:

Additional discounts may be available on large quantity purchases, please click here to contact us with your inquiries. If you purchase in full case quantities or need custom items, contact Smith Wood Products, Ltd. at 800-346-9003 or Smith Wood Products, Ltd. specializes in standard stock cases, as well as custom items at meet your specifications. Click here to visit their website, www.smithwood.com.

Discounts:

For quantities larger than shown in the catalog or for continued usage of bulk quantities, please call for prices.

Changes in pricing or terms:

Prices and freight policy subject to change without notice. The internet supersedes all other prices, terms, and conditions. Errors on our website: We make every effort possible to help ensure there are no errors. However, if we find an error, we will contact you to confirm your order with the corrections prior to shipping. We apologize for any inconvenience this may cause.

Quality Guarantee:

Our quality is guaranteed. If a quality problem should exist, we pay all standard shipping charges to replace defective merchandise within 21 days for credit, or replacement, as you request. Items must be in their original condition for refund or exchange. Sorry, no partial bags.

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